Delivery

At Hot Rock Pottery, we aim to ensure a smooth and reliable delivery process for every order.


Domestic Shipping (United States):

  • Estimated delivery time: 2–7 business days.
  • All orders are shipped via trusted carriers (USPS, UPS, or FedEx).
  • Tracking information will be provided once your order is dispatched.


International Shipping (Canada and Other Countries):

  • Estimated delivery time: 4–14 business days (times may vary based on customs).
  • Please note that additional customs fees or import duties may apply based on your local regulations.


Packaging:

  • Every item is securely wrapped with bubble wrap and marked as 'Fragile' to ensure it arrives in perfect condition.
  • We take extra care to protect your items during transit.


Shipping Costs:

  • Shipping fees include processing, handling, and delivery charges.
  • No additional fees for gift wrapping or special handling.


Important Notes:

  • Delivery times are estimated and may vary due to unforeseen circumstances (e.g., weather, customs delays).
  • If you have any concerns about your shipment, please contact us at hotrockpottery@gmail.com.


Thank you for choosing Hot Rock Pottery. We’re committed to delivering your order with care!